Training Coordinator

  • Full Time
  • warsaw

Website Collabera

Job Description

Deliver specific product related training and facilitate/administer product enablement programs.

 

The successful candidate will partner up with a highly dynamic product and enablement team to perform the following main responsibilities:

 

  • Become a subject matter expert in the platform/product with in-depth knowledge of features and capabilities designed for Channel Partners/Distributors and Client Field (sales, operations, finance teams etc.)
    Define, create, and implement the training program
    Deliver instructor-led training as well as virtual training to end-user partners during onboarding and scheduled events
    Deliver instructor-led training as well as virtual training to end-user partners and internal employees on a regular schedule
    Assist in developing and maintaining e-learning courses, web-based tutorials, and self-help materials
  • Work alongside internal analyst and change management team to ensure training and materials map to end-user partner goals and processes
  • Gather and communicate end-user feedback and requirements with internal product management and enablement team
    Provide product enablement support to existing and onboarding users via email
    Track and report training program metrics on regular basis
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Skills required:

 

  • 3 years-prior in creation and delivery/execution of training programs or project-oriented experience
  • Experience in facilitating, modeling and documenting development of training and project related documentation
  • Excellent communication skills, both written and oral, as well as the ability to develop concise and effective communications tailored to specific audiences
  • Outstanding follow through on assigned tasks
    Stakeholder focus
  • Demonstrating proactive and ???can do??? attitude
    Problem solver
  • Drive for continuous learning, results-orientation
  • Flexible: very able to adapt to a changing environment
  • Ability to drive change through communication, innovation & process improvement
  • Proven ability to work cross-functionally
Location City:
warsaw
Location Country:
Poland
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