Help Desk Support Level 2

  • Full Time
  • Warsaw

Website Collabera

Job Description

Must haves:

  • Experience providing Level 2 helpdesk support for MS Office 365.
  • Strong desire to learn anything thrown at them.
  • Great communication skills both written and verbal.
  • Experience using a ticketing system to assist software/hardware users via monitoring submitted requests.
  • Good customer service skills.

Nice to haves:

  • Experience with ticketing system (will only take about an hour to learn if not familiar).
    3+ years??? experience providing onsite and remote support.
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